Customer Resources

Eagle Utilities, Inc.

North Division Customer Resources

The electronic billing, invoice-payment, and service-request resources on this page are for Eagle Utilities North customers in Equestrian Acres and Monte Vista.

For Eagle Utilities South payments or service requests, contact Double Eagle Real Estate directly at 907-357-1770 or visit www.doubleeaglerealestate.com.

Start, Stop or Transfer Water Service

Eagle Utilities North customers may use this form to start, stop, transfer, or update water-service information. Submission of a request does not constitute approval.

Start, Stop or Transfer Service

Electronic Billing Enrollment

Enroll in Electronic Billing

Have your paper invoice number ready.

Customer Invoice Login

Use this login after you have received electronic access to your individual FreshBooks invoices.

Pay an Invoice

To pay electronically, open your individual FreshBooks invoice and select the payment option shown on that invoice. Electronic payments must be connected to the correct customer and invoice.

Credit and debit card payments may incur a processing fee of 2.9% plus $0.30 per transaction. ACH payments may incur a 1% processing fee.

For mailed checks, follow the payment and mailing instructions printed on your invoice. Write your invoice number in the check memo so the payment can be applied correctly.

Important:Customers must pay through their individual FreshBooks invoice. Customers who have not received electronic invoice access should use the Enroll in Electronic Billing form above. These payment instructions apply only to Eagle Utilities North. South Division customers must contact Double Eagle Real Estate.

Need Help Finding Your Invoice?

Eagle Utilities North customers may call Eagle Utilities at 800-901-5458 or email [email protected] for assistance.

Tariff Information

North Division Tariff Highlights

Applies to Equestrian Acres and Monte Vista. Includes: water service for a two-month billing period: $103.56; current regulatory cost charge: 0.589%.

View North Division Tariff Highlights

South Division Tariff Highlights

Applies to View Pointe at The Ranch. Contact Eagle Utilities for the current South Division tariff document.

Request South Division Tariff

Full Official Tariff

The tariff-highlight documents are customer summaries. The official RCA-approved tariff controls if there is any difference.

View Full Official Tariff

Water Quality Information

Water-quality and inspection reports will be posted when available. To request a current report, contact Eagle Utilities.

Request a Water Quality Report